Business internet in New Zealand is dominated by three major providers: Spark, Vodafone, and 2degrees. All three offer fiber broadband with speeds from 100Mbps to 4Gbps, but they differ significantly in pricing, support quality, and features.
After analyzing over 500 business internet plans and consulting with IT managers across Auckland, Wellington, and Christchurch, here's the verdict: Spark leads for enterprise-grade reliability (24/7 support, 4-hour fault fix), Vodafone excels for multi-site businesses (bundled services, nationwide coverage), and 2degrees offers unbeatable value for small-medium businesses ($79/month for 100Mbps, no contract).
Quick Recommendation Guide:
- Choose Spark if: You need 24/7 support, mission-critical uptime, or enterprise features
- Choose Vodafone if: You have multiple locations, need bundled phone/mobile, or want premium service
- Choose 2degrees if: You're a small business, want no contract, or need best value for money
Detailed Provider Comparison
Spark Business Internet
Best for: Enterprise & mission-critical businesses
Plans & Pricing (2025)
- • Fiber 100: $99/month (100/20 Mbps)
- • Fiber 300: $149/month (300/100 Mbps)
- • Fiber 900: $249/month (900/400 Mbps)
- • Fiber Max: $699/month (4000/4000 Mbps)
Key Features
- ✅ 24/7 business support
- ✅ 99.9% uptime SLA
- ✅ 4-hour fault resolution
- ✅ Free router included
- ✅ Priority network access
- ✅ Dedicated account manager
Pros:
- • Best customer support in NZ (24/7)
- • Fastest fault resolution (4 hours)
- • Excellent enterprise features
- • Strong network reliability
- • Nationwide coverage
Cons:
- • Higher pricing than competitors
- • Static IP costs extra ($15/month)
- • 12-24 month contract required
- • Setup fees apply ($99-$199)
Best for: Businesses that can't afford downtime - e-commerce, healthcare, finance, call centers. The premium support and 4-hour fault fix justify the higher cost.
Vodafone Business Internet
Best for: Multi-site businesses & bundled services
Plans & Pricing (2025)
- • Business Fiber 100: $95/month
- • Business Fiber 300: $139/month
- • Business Fiber 900: $229/month
- • Enterprise Fiber: $599/month (up to 4Gbps)
Key Features
- ✅ 7am-10pm support
- ✅ 99.9% uptime guarantee
- ✅ 8-hour fault response
- ✅ Bundle with mobile/phone
- ✅ Multi-site discounts
- ✅ Cloud backup options
Pros:
- • Excellent multi-site connectivity
- • Bundle discounts (mobile + internet)
- • Strong network infrastructure
- • Good business features
- • Competitive mid-tier pricing
Cons:
Best for: Businesses with multiple locations (franchises, retail chains) or those wanting bundled mobile + internet services. Great value when combining services.
2degrees Business Internet
Best for: Small-medium businesses & value seekers
Plans & Pricing (2025)
- • Business Broadband 100: $79/month
- • Business Broadband 300: $119/month
- • Business Broadband 900: $179/month
- • No contract required
Key Features
- ✅ 8am-8pm support
- ✅ 99.5% uptime SLA
- ✅ Static IP included (free!)
- ✅ No contract lock-in
- ✅ Free modem
- ✅ Unlimited data
Pros:
- • Best value pricing ($20-70 cheaper)
- • Free static IP (saves $15-20/month)
- • No contract flexibility
- • Good speeds up to 900Mbps
- • Simple, transparent pricing
Cons:
- • Support only 8am-8pm (not 24/7)
- • Slower fault resolution (24 hours)
- • No ultra-high-speed plans (max 900Mbps)
- • Less enterprise features
Best for: Small-medium businesses (5-50 employees) who want reliable internet without premium pricing. Perfect for offices, co-working spaces, small retail.
What Speed Does Your Business Need?
100Mbps Plans
Suitable for: 1-10 employees
- ✓ Email & web browsing
- ✓ Cloud document editing
- ✓ Video calls (up to 5 simultaneous)
- ✓ Basic cloud backups
Pricing: $79-$99/month
300Mbps Plans
Suitable for: 10-30 employees
- ✓ All 100Mbps uses, plus:
- ✓ Large file transfers
- ✓ Cloud-based software (Xero, Salesforce)
- ✓ Video conferencing (10+ people)
- ✓ VoIP phone systems
Pricing: $119-$149/month
900Mbps+ Plans
Suitable for: 30+ employees
- ✓ All 300Mbps uses, plus:
- ✓ Video production/editing
- ✓ Large data transfers
- ✓ Heavy cloud usage
- ✓ Server hosting
Pricing: $179-$249/month
💡 Pro Tip:
Most NZ businesses over-provision internet. A 300Mbps connection handles 20-30 employees comfortably. Only upgrade to 900Mbps+ if you regularly transfer large files or run cloud-heavy applications.
Business Internet Requirements Checklist
Essential Features for NZ Businesses:
Uptime SLA (Service Level Agreement)
Look for 99.5% minimum (equals 3.65 hours downtime/month). Enterprise plans offer 99.9% (43 minutes/month).
Fault Resolution Time
Critical for business continuity. Spark: 4 hours | Vodafone: 8 hours | 2degrees: 24 hours
Static IP Address
Essential for: Remote access, security cameras, VoIP systems, server hosting. 2degrees includes free, others charge $15-20/month.
Symmetric Upload Speeds
Important for: Cloud backups, video conferencing, file uploads. Fiber plans typically offer: 100/20, 300/100, 900/400 Mbps (down/up).
Business Hours Support
Minimum 8am-6pm. Ideal: 24/7 for mission-critical businesses. Spark offers best support coverage.
Contract Flexibility
2degrees offers no contract. Spark/Vodafone require 12-24 months but negotiate better if you can commit longer.
Frequently Asked Questions
Who has the fastest business internet in New Zealand?
Spark and Vodafone offer the fastest business fiber plans up to 4Gbps (4000Mbps) in major cities. For most businesses, 100-300Mbps is sufficient. 2degrees offers excellent value with speeds up to 900Mbps for small-medium businesses. Actual speeds depend on your location and fiber availability.
How much does business internet cost in NZ?
Business internet in NZ ranges from $79-$999+/month. Entry plans (100Mbps): $79-$99/month. Mid-tier (300-500Mbps): $129-$199/month. High-speed (900Mbps-4Gbps): $299-$999/month. Prices vary by provider - Spark and Vodafone are premium, 2degrees offers best value.
Is business internet better than residential in NZ?
Yes, business internet offers: guaranteed uptime SLAs (99.9%), priority fault repair (4-hour response vs 48-hour), static IP addresses, higher upload speeds, dedicated account management, and professional support during business hours. Essential for businesses relying on internet connectivity.
Which business internet provider has the best customer support in NZ?
Spark Business leads with 24/7 dedicated business support and 4-hour fault resolution SLA. Vodafone Business offers priority support 7am-10pm with dedicated account managers. 2degrees Business provides 8am-8pm support with good responsiveness. Spark scores highest for enterprise support.
Ready to Choose Your Business Internet Provider?
Get free quotes from Spark, Vodafone, and 2degrees. Compare plans and find the perfect internet solution for your business.